1. Order Processing Time

- Orders are processed within 1-3 business days (excluding weekends and holidays).

- You will receive a confirmation email once your order is processed and shipped.

2. Shipping Rates & Delivery Time

- We offer standard and express shipping options.

- Standard shipping: 3-7 business days.

- Express shipping: 1-3 business days.

- Shipping rates vary based on location and order weight. The final shipping cost will be calculated at checkout.

3. Shipping Locations

- We currently ship across Pakistan.

- International shipping is not available at this time.

4. Order Tracking

- Once your order is shipped, you will receive a tracking number via email.

- You can track your order using the provided tracking link.

5. Shipping Delays

- Unforeseen circumstances such as weather conditions or courier delays may affect delivery times.

- We are not responsible for delays caused by the courier company.

6. Damaged or Lost Packages

- If your package is lost or arrives damaged, please contact us at purer.info@gmail.com within 48 hours.

- We will investigate and assist in resolving the issue.